• Last updated: June 27, 2025
  • 1. Eligibility for Returns
  • Return within 30 days of delivery.
  • Unused, original packaging, resellable condition.
  • Custom/personalized items are non-refundable unless defective.
  • 2. How to Request a Return
  • 3. Refund Process
  • Inspect on receipt; notify approval/rejection.
  • Approved refunds: 5–10 business days to original method.
  • Shipping is non-refundable; return postage by customer unless defective/incorrect.
  • 4. Exchanges
  • Only for defective or damaged items. Email us to arrange.
  • 5. Late or Missing Refunds
  • Check with bank/card first.
  • Still no refund after 10 business days? Email us.
  • 6. Non-returnable Items
  • Gift cards and downloadable products.
  • Marked final-sale/clearance items.
  • 7. Contact
  • Email: gifteeo.service@gmail.com